Question 1

Who can apply for a loan?

Accepted Answer

Any individual resident in Rwanda who is 18 or older, has a verifiable source of income, and can show ability to repay. You'll need a valid national ID.

Question 2

How long does approval take?

Accepted Answer

Most applications receive a decision within 24 hours. Once approved, funds are usually disbursed the same day to your mobile money or bank account.

Question 3

What do I need to apply?

Accepted Answer

A valid national ID, proof of income (such as a payslip or business records), and your mobile money or bank details for disbursement.

Question 4

Are there hidden fees?

Accepted Answer

No. We show you the full cost of your loan — interest and any fees — before you accept. What you agree to is what you pay.

Question 5

Is Cham Business a bank?

Accepted Answer

No. We are a non-deposit lending institution. We do not take deposits or savings from the public — we only provide loans to individuals.

Question 6

What happens if I repay late?

Accepted Answer

Contact us as early as possible if you expect difficulty. We'd rather work out a plan with you than see you fall behind. Late repayment may incur additional charges as set out in your loan agreement.

Questions, answered plainly